On Going Employment Opportunities
Positions We Recruit For
Cleaning Associate Customer Service Representative (CSR) Landscaping Associate Maintenance Associate Security/Night Associate Warehouse Associate
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Cleaning Associate
Job Responsibilities:
Ensure the health, comfort and safety of our Customers
Ensure daily communication with all site Associates
Clean building entrances, elevators, offices, halls, stairwells, laundry rooms, garbage rooms, amenity rooms and any other common areas as required
Clean vacant suites and other suite touch-ups as required
Interior and exterior garbage pick-up as required
Snow removal
Ensure proper and accurate inventory management
Ensure all equipment is working and being maintained properly
Complete other tasks assigned by the Area Coordinator
Experience and Educational Requirements:
2 years Cleaning Experience preferred
Technical Requirements:
Working knowledge of English both verbal and written
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to excellence
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting,
Ability to maneuver up to 90kg with the proper equipment
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Customer Service Representative
Responsibilities:
Ensure the health, comfort and safety of our Customers
Ensure daily communication with all site Associates
Collect rent and follow up on defaults
Ensure vacancy is within guidelines for each site (minimized) by effective service to potential and existing customers
Inspections of vacant and upcoming suites
Lease and show suites
Ensure all rental enquires are answered within the guidelines provided
Annual suite inspections
Prepare and deliver bank deposits
Administrative duties including processing paperwork for site and other Associates
Ensure contractors arrive as per scheduled timelines and complete their work as pre conditions of the contract
Ensure proper and accurate inventory management
Snow removal
Complete other tasks assigned by the Area Coordinator
Experience and Educational Requirements:
2 years Customer Service Experience preferred
Technical Requirements:
Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Excellent listening and telephone etiquette skills
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to handle sensitive and confidential matters
Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver or lift up to 10kg with the proper equipment
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Landscaping Associate
Job Responsibilities:
Ensure the health, comfort and safety of our Customers
Ensure daily communication with all site Associates
Ensure site cleanliness, by picking up all garbage around the site
Complete Customer Request’s For Maintenance (CRFM’s) as required
Snow and ice removal, sanding and salting, completion of snow and ice removal logs
Lawns; cut, trimmed, watered, edged, and free of weeds
Ensure all trees, hedges, and flowerbeds are free of weeds and trimmed
Parking lots: sweep, wash, lines and keep all catch basins clear of foreign debris
Fences: repaired and/or stained as necessary
Building exterior: eves cleared, siding, lights working, signage clean and visible
Spring clean-up: hazard line painting, irrigation start-up, power washing, planting, etc. as determined by the spring landscaping plan
Fall clean-up: leaf removal, close off (blow out) irrigation, winterize gardens and beds, trees rimmed, etc.
Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract
Ensure proper and accurate inventory management
Complete other tasks assigned by the Area Coordinator
Experience and Educational Requirements:
2 years Landscaping Service Experience preferred
Technical Requirements:
Working knowledge of English both verbal and written
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver up to 90kg with the proper equipment
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Maintenance Associate
Job Responsibilities:
Ensure the health, comfort and safety of our Customers
Ensure daily communication with all site Associates
Address Customer Requests for Maintenance (CRFM’s) within 72 hours
Vacant suite maintenance and touch ups as per established quality standards
General common area and building maintenance
Coordinate inspections of turnover suites with Customer Service Representatives
Ensure proper cleaning and maintenance of equipment
Preventative Maintenance inspections and reporting
Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract
Snow removal as required
Ensure proper and accurate inventory management
Perform on call emergency maintenance according to schedule provided by Area Coordinator
Complete all required paperwork for the position
Complete other tasks as assigned by the Area Coordinator
Experience and Educational Requirements:
2 years Maintenance Service Experience preferred
Technical Requirements:
Working knowledge of English language both verbal and written
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to excellence
Demonstrates a positive attitude, enthusiasm and assertiveness
Ensure have all tool on the tool list prior to end of probationary period
Ability to spend up to eight hours walking, standing, climbing stairs, lifting,
Ability to maneuver up to 90kg with the proper equipment
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Security/Night Associate
Job Responsibilities:
Ensure the health, comfort and safety of our customers
Site visits, patrol on foot exterior and interior property. Inspect all walkways, stairs, water drainage on side of building, building numbers, vacant ground level apartments, trees, tool shed, gravel boxes, benches, office/maintenance shop, garbage bins, fire hydrants, lights, recreational areas, entrances and exits.
Ensure all signs are clearly visible and do not need any repairs.
Inspect parking areas, Look for damaged or abandoned vehicles, license plates with expired plates, or missing plates, visitor parking, pot holes
Replace burnt out lights as needed.
Pick up garbage
Snow removal
Phone check in with Customer Service
Ensure Image Wear is clean, neat and recognizable to customers
Complete all reports and sent them to AC daily
Ensure all correspondence with Customers is noted in Tenant Memo field
Respond to lock out, noise complaints, On Call Maintenance assistance
Complete other tasks assigned by the Area Coordinator
Must have valid Drivers license and vehicle.
Experience and Educational Requirements:
2 years Customer Service and or Security Experience preferred
Technical Requirements:
Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Excellent listening and telephone etiquette skills
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to handle sensitive and confidential matters
Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver or lift up to 10kg with the proper equipment
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Warehouse Associate
Job Responsibilities
Cutting and selling flooring
Cut sheets
Contractor / Scheduler / Supervisor communications
Filing, sorting & organizing paperwork
Deliver parts
Communicating with contractors, schedulers, sites
Shipping and receiving for flooring products and small parts
Working with contractors, signing out product
Inventory control, flooring and small parts
Forklift and carpet machine maintenance
Pick-up and deliver parts and supplies
Assist with pick-up skips and garbage
Deliver appliances
Truck maintenance
Maintain warehouse cleanliness
Reconcile parts in warehouse
Education and Experience Requirements
High School Education Preferred
Warehouse experience
Inventory Control experience
Forklift experience
Flooring experience
Clean Drivers Abstract
Basic Computer skills
Non Technical Requirements
Strong Organizational Skills
Ability to work well in busy situations
Attention to detail
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