Supervise and Direct Site Staff (Landscape, Maintenance, Cleaning, Security and Customer Service associates)
Liaise with H.R. to fill job vacancies
Conduct final interviews for new site Associates
Complete orientations for new hires on site, orient all staff with occupational health and safety polices, complete WSIB forms as necessary.
Conduct required performance reviews, conduct regular meetings with staff as required.
Reward, encourage, and motivate staff. Manage disciplinary action as required.
Schedule work shifts; approve overtime. Review and verify staff hours worked for payroll.
Ensure Quality of building interiors and exteriors. Conduct Site visits and inspect suites between tenants.
Prepare for quarterly “Vice President of Quality Control Inspections”.
Control Inventory for building operations. Oversee ordering of parts and supplies by site. Ensure site has all supplies to run appropriately. Oversee administration of inventory.
Coordinate advertising as required
Analyze current market conditions and make recommendations accordingly (rental rate, pay scale, etc.)
Ensure appropriate, ongoing building administration. Maintain weekly spreadsheets. Regulate specific and overall site costs. Review building operation checklists and update building statistics on an ongoing basis.
Develop professional relations with Tenants. Respond in a timely fashion to tenant concerns, questions, etc.
Coordinate default administration.
Update Area Coordinator, Regional Director and V.P. of Operations on an on-going basis. Communicate in a timely fashion through telephone and email.
Conduct Financial Analysis. Monitor spending and revenues. Prepare budgets. Analyze financial statements for buildings. Conduct appropriate market research.
Experience and Educational Requirements:
Previous Management Experience an asset.
Property Management Experience an asset.
Post secondary education preferred.
Technical Requirements:
Advanced computer skills; Excel, Word and other Office 2000 functions.
Ability to learn internal systems.
Non-Technical Requirements:
Excellent leadership and motivational skills
Strong commitment to providing excellent customer service to fellow associates
Ability to handle sensitive information and maintain utmost confidentiality at all times
Proven analytical skills
Excellent listening and telephone skills
Effective organizational and planning skills
Ability to work independently and with other associates in a team environment
Ability to multi-task and prioritize (excellent time-management skills)
Demonstrate a positive attitude, enthusiasm and assertiveness
Willingness to complete rotating on-call shift as scheduled
Job Title: Landscaping Associate – Level 2 (Bobcat Operator) Reports to: Area Coordinator
Job Responsibilities:
Provide training on the proper operation and maintenance of all landscaping equipment, specifically Bobcats and heavy equipment (tractors, sweepers, small and large bobcats)
Ability to operate the Bobcat and also perform regular maintenance and tune-ups to the bobcat and attachments
Ensure the health, comfort and safety of our Customers
Ensure daily communication with all site Associates
Ensure site cleanliness, by picking up all garbage around the site and assisting at other sites as required
Remove heavy furniture, garbage and appliances from suites and around site as required
Complete Customer Request’s For Maintenance (CRFM’s) as required
Snow and ice removal, sanding and salting, completion of snow and ice removal logs
Lawns; cut, trimmed, watered, edged, and free of weeds
Applying weed killer and fertilizer as required
Ensure all trees, hedges, and flowerbeds are free of weeds and trimmed and dead trees are removed
Removal of flower beds and shrubs that are unsightly or not possible to maintain effectively
Parking lots: sweep, wash, lines and keep all catch basins clear of foreign debris
Fences: repaired and/or stained as necessary
Building exterior: eves cleared, siding, lights working, signage clean and visible
Spring clean-up: hazard line painting, irrigation start-up, power washing, planting, filling potholes, etc. as determined by the spring landscaping plan
Fall clean-up: leaf removal, close off (blow out) irrigation; winterize gardens and beds, trees trimmed, etc.
Painting halls, suites, parkades & other areas as assigned by the Area Coordinator
Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract
Ensure proper and accurate inventory management
Complete other tasks assigned by the Area Coordinator
Flexible on-call hours required between the hours of 6 am through 9 pm (including weekends)
Experience and Educational Requirements:
2 years Landscaping Service experience preferred
Minor mechanical experience an asset
Professional training and experience with landscaping equipment (example: Bobcats)
Technical Requirements:
Working knowledge of English both verbal and written
Driver’s license required
Ability to operate a Bobcat and train others to do so in a safe manner
Ability to operate smaller equipment including sweepers, lawn mowers, snow blowers and small tractors
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver up to 90kg with the proper equipment
Interested applicants are invited to submit a cover letter and resume.We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Medical exams where applicable.
Job Title: Landscaping Associate – Level 3 (Truck / Trailer Operator) Reports to: Area Coordinator
Job Responsibilities:
Lead a crew of Landscaping Associates, planning workloads and organizing team projects
Oversee and participate in all aspects of the Landscaping Associate duties
Assist in training new Landscaping Associates and providing guidance to ensure work is completed safely and efficiently
Provide training on the proper operation and maintenance of all landscaping equipment
Liaise with the Area Coordinator to provide updates on the condition of the sites and report any needs or concerns pertaining to the sites and the Associates
Responsible for transporting equipment and Associates to various sites as required
Ensure equipment is fueled and in good operating condition
Ensure that the Associates are motivated to maintain a clean and organized workplace, including the equipment sheds
Ensure the health, comfort and safety of our Customers
Ensure daily communication with all site Associates
Ensure site cleanliness, by picking up all garbage around the site and assisting at other sites as required
Remove heavy furniture, garbage and appliances from suites and around site as required
Complete Customer Request’s For Maintenance (CRFM’s) as required
Snow and ice removal, sanding and salting, completion of snow and ice removal logs
Lawns; cut, trimmed, watered, edged, and free of weeds
Applying weed killer and fertilizer as required
Ensure all trees, hedges, and flowerbeds are free of weeds and trimmed and dead trees are removed
Removal of flower beds and shrubs that are unsightly or not possible to maintain effectively
Parking lots: sweep, wash, lines and keep all catch basins clear of foreign debris
Fences: repaired and/or stained as necessary
Building exterior: eves cleared, siding, lights working, signage clean and visible
Spring clean-up: hazard line painting, irrigation start-up, power washing, planting, filling potholes, etc. as determined by the spring landscaping plan
Fall clean-up: leaf removal, close off (blow out) irrigation; winterize gardens and beds, trees trimmed, etc.
Painting halls, suites, parkades & other areas as assigned by the Area Coordinator
Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract
Ensure proper and accurate inventory management
Complete other tasks assigned by the Area Coordinator
Flexible on-call hours required between the hours of 6 am through 9 pm (including weekends)
Experience and Educational Requirements:
2 years Landscaping Service experience preferred
Small engine repair training or certification an asset
Professional training and experience in all aspects of equipment operation, lawn maintenance and winter landscaping responsibility
Technical Requirements:
Working knowledge of English both verbal and written
Driver’s license required with ability to drive truck with trailer
Ability to operate a bobcat and train others to do so in a safe manner
Ability to effectively drive a ¾ ton (4 x 4) Supercab truck with a trailer (up to 20 feet in length) – subject to successful driving test
Ability to operate smaller equipment including sweepers, lawn mowers, snow blowers and small tractors
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver up to 90kg with the proper equipment
Interested applicants are invited to submit a cover letter and resume.We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Medical exams where applicable.
Ensure the health, comfort and safety of our customers
Site visits, patrol on foot exterior and interior property. Inspect all walkways, stairs, water drainage on side of building, building numbers, vacant ground level apartments, trees, tool shed, gravel boxes, benches, office/maintenance shop, garbage bins, fire hydrants, lights, recreational areas, entrances and exits.
Ensure all signs are clearly visible and do not need any repairs.
Inspect parking areas, Look for damaged or abandoned vehicles, license plates with expired plates, or missing plates, visitor parking, pot holes
Replace burnt out lights as needed.
Pick up garbage
Snow removal
Phone check in with Customer Service
Ensure Image Wear is clean, neat and recognizable to customers
Complete all reports and sent them to AC daily
Ensure all correspondence with Customers is noted in Tenant Memo field
Respond to lock out, noise complaints, On Call Maintenance assistance
Complete other tasks assigned by the Area Coordinator
Must have valid Drivers license and vehicle.
Experience and Educational Requirements:
2 years Customer Service and or Security Experience preferred
Technical Requirements:
Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Excellent listening and telephone etiquette skills
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to handle sensitive and confidential matters
Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver or lift up to 10kg with the proper equipment
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