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Security Concierge Contract

Calgary, Alberta

Job Responsibilities:

  • Be a visual presence on site to ensure the health, comfort and safety of our Customers
  • Provide excellent customer service, by opening doors, assisting with bags et
  • Site visits, patrol on foot exterior and interior property. Inspect all walkways, stairs, water drainage on side of building, building numbers, vacant ground level apartments, trees, tool shed, gravel boxes, benches, office/maintenance shop, garbage bins, fire hydrants, lights, recreational areas, entrances and exits.
  • Ensure all signs are clearly visible and do not need any repairs.
  • Inspect parking areas, Look for damaged or abandoned vehicles, license plates with expired plates, or missing plates, visitor parking, pot holes
  • Replace burnt out lights as needed.
  • Pick up garbage
  • Snow removal as required
  • Touch-up painting as required
  • Phone check in with Customer Service
  • Ensure Image Wear is clean, neat and recognizable to customers
  • Complete all reports and sent them to the Leader daily
  • Ensure all correspondence with Customers is noted in Tenant Memo field
  • Respond to lock out, noise complaints, On Call Maintenance assistance
  • Complete other tasks assigned by the Leader
  • Must have valid Drivers license and vehicle.

Experience and Educational Requirements:

  • 2 years Customer Service and or Security Experience preferred
  • Security License required

Technical Requirements:

  • Computer experience is required with web based programs preferred
  • Ability to learn and adapt quickly to changing systems and new technology
  • Familiarity with computer tablets is an asset

Non-Technical Requirements:

  • Strong commitment to providing excellent customer service
  • Dedicated to building better communities for all our Customers and surrounding communities
  • Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
  • Excellent listening and telephone etiquette skills
  • Exceptional problem-solving and decision-making capabilities
  • Strong planning and organizational skills coupled with ability to multi-task and prioritize
  • Excellent time-management skills
  • Ability to handle sensitive and confidential matters
  • Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
  • Ability to work independently (self managed) and with other Associates in a team environment
  • Ability to learn quickly, adapt to change and be flexible in nature
  • Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
  • Demonstrates a positive attitude, enthusiasm and assertiveness
  • Ability to spend up to eight hours walking, standing, climbing stairs, lifting
  • Ability to maneuver or lift up to 10kg with the proper equipment

Human Resources
200, 1501 – 1 Street SW, Calgary, Alberta, T2R 0W1

Apply for Security Concierge

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A vehicle is required for this job opportunity
We would like to thank you in advance for your inquiry. Only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory security background checks, reference checks, and pre-employment medical exams, where applicable.
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Ontario Resident Accessibility

Boardwalk offers support in its recruitment processes to applicants with disabilities, including accommodation that takes into consideration the applicant's accessibility needs. Applicants who require accommodation during the recruitment process are asked to contact Human Resources at 519-953-5101.

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Diversity, Equity and Inclusion Commitment Statement


We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression.   

Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.